At Sentry Financial Planning, LLC, we respect the personal financial privacy of all our clients and customers both current and former. It is important to realize that we understand our clients have entrusted us with private personal financial information, and it is important to us that all employees, officers and clients of our Firm know our policy concerning what we do with that information.
We collect personal financial information about our clients from the following sources:
- Information our clients provide to us to complete their financial plan;
- Information our clients provide to us in agreements, account applications, and other documents completed in connection with the opening and maintenance of their accounts;
- Information our clients provide to us orally; and
- Information we may receive from third parties, such as brokerage firms, about our clients’ transactions with us or with others.
We limit access to information only to those who have business or professional reason for knowing, and only to non-affiliated parties, except in the following circumstances:
- When required to execute transactions for their account or otherwise to provide services they have requested; or
- When you have specifically authorized us to do so in writing; or
- When provided to independent contractors hired by our Firm to help us with the preparation of your financial plan; or
- When permitted or required by law.
Within our company, we restrict access to clients’ personal financial information only to employees who need to know that information. To ensure security and confidentiality, we maintain physical, electronic, and procedural safeguards to protect the privacy of our clients.
In addition, all employees and officers understand that everything handled in this office is private and confidential and should only discuss what is necessary to complete the job. Nothing about our clients should be discussed outside our offices with family, friends or other clients. Sentry Financial Planning, LLC will never discuss a client’s situation with someone else that may request information about an account unless we are specifically authorized in writing by the client to do so. This includes giving information to a husband on his wife’s IRA account, to a son or daughter about their mom or dad’s accounts, etc.
References to “employees” may also refer to “independent contractors” hired by our company to complete work for our clients.
In 2010 The Massachusetts Data Protection Law went into effect mandating that all organizations with access to personal information for Massachusetts residents comply with new information security guidelines. The main objectives of Regulation 201 CMR 17.00 are to ensure that security and confidentiality of customer information is consistent with industry standards. Sentry Financial Planning, LLC is in full compliance with computer system security requirements. All transmitted records and files containing personal information that will travel across public networks, and all data containing personal information to be transmitted wirelessly is encrypted. This is the transformation of data into a form in which meaning cannot be assigned without the use of a confidential process or key.